การประเมินความพึงพอใจของผู้ใช้งานต่อแอปพลิเคชันเรียนรู้ภาษาอังกฤษ ผ่าน AI บนอุปกรณ์เคลื่อนที่

Abstract

This study aims to evaluate user satisfaction with an English learning application that utilizes AI technology on mobile devices. The research was conducted through in-depth interviews with a target group of 30 users who have had at least three months of experience using the application for English learning with AI support. The findings indicate that factors influencing user satisfaction include content quality, AI responsiveness, ease of use, language skill improvement, and data security. The study highlights the significance of AI technology in enhancing learning and effectively supporting the development of English language skills for users.