Administration of Student Care and Support System using Information Technology base on Brahma Vihara IV of Rajaprajanugroh 37 Krabi School under Bureau of Special Educational Administration

Abstract

            This research article aims to study: (1) the current conditions of student support system management using information technology; (2) the guidelines for managing the student support system using information technology based on the Four Sublime States of Mind (Brahmavihara IV); and (3) the presentation and evaluation of the management guidelines for the student support system using information technology based on the Four Sublime States of Mind (Brahmavihara IV). This study employed a qualitative research methodology. Data were collected using an in-depth interview guide with 15 stakeholders, including 5 experts, and a focus group discussion with 7 experts. The data were analyzed using inductive analysis.

            The research results were as follows: (1) Regarding the current conditions of student support system management using information technology at Rajaprajanugroh 37 School, Krabi Province, it was found that the school systematically integrated technology to drive management processes. However, significant constraints remained, including unstable internet infrastructure, redundant information systems that increased clerical workloads, and varying levels of digital literacy among personnel. These factors hindered the efficiency of data utilization for decision-making, resulting in the development of students' quality of life not yet fully achieving the expected goals. (2) The guidelines for student support system management using information technology based on the Four Sublime States of Mind (Brahmavihara IV) involve a six-step information process: collection, verification, processing, storage, analysis, and utilization. This is integrated with the Four Sublime States of Mind (Brahmavihara IV) at every stage: Metta (Loving-kindness) and Karuna (Compassion) in addressing problems; Upekkha (Equanimity) in impartial data processing to protect children's rights; and Mudita (Sympathetic Joy) in celebrating students' success. This integration enhances all five student support areas individual student profiling, screening, promotion and development, prevention and problem-solving, and referral ensuring accuracy, modernization, and sustainable quality of life development according to the school context. (3) The results of the presentation and evaluation of the proposed guidelines for Rajaprajanugroh 37 School under the Office of Special Education Administration indicated that the guidelines were appropriate, feasible, and highly beneficial for the sustainable development of the student support system.