Guidelines for Student Care Systems using the Digital Era based on Sanghavatthu IV of the School Network Khao Nangnon under Nakhon Si Thammarat Primary Educational Service Area Office 2

Abstract

            This research article aims to study: (1) the current conditions of the implementation of the student support system in the digital era; (2) the guidelines for implementing the student support system in the digital era based on the Four Sangahavatthu Principles; and (3) the presentation and evaluation of the guidelines for implementing the student support system in the digital era based on the Four Sangahavatthu Principles. This study employed a qualitative research methodology. Data were collected using an in-depth interview guide with 15 stakeholders, including 5 key informants, and a focus group discussion with 7 experts. The data were analyzed using inductive analysis.

            The research results were as follows: (1) Regarding the current conditions of the implementation of the student support system in the digital era in schools under Educational Network Center 4 (Khao Nang Non), it was found that although the schools implemented all five components of the student support system framework, the operations lacked systematic management. Most data were stored in paper-based formats, and the use of digital technology was neither systematic nor effectively integrated. Teachers’ increasing workload affected the continuity of student monitoring. In addition, coordination with parents and external agencies lacked systematic procedures. Consequently, the student support system was not fully aligned with the school context and individual student needs. (2) The guidelines for implementing the student support system in the digital era based on the Four Sangahavatthu Principles consist of five steps: knowing students individually and screening them by utilizing digital technology and cloud computing systems to collect, analyze, and store data for risk classification and appropriate support planning; promoting and developing students through digital platforms to ensure continuous monitoring of their development; preventing and solving problems through online communication and counseling; referring students through online coordination with relevant stakeholders while maintaining a centralized database; and integrating the Four Sangahavatthu Principles kind and polite speech, helpful conduct, and impartial treatment into all operational processes, resulting in systematic, transparent, and contextually appropriate implementation in the digital era. (3) The results of the presentation and evaluation of the proposed guidelines by experts from Educational Network Center 4 (Khao Nang Non) under Nakhon Si Thammarat Primary Educational Service Area Office 2 indicated that the guidelines were appropriate, feasible, and beneficial for practical implementation.