Lightweight A "Lightweight" Digital End-of-Life (EoL) Passport via QR Code for Power Banks: Comparing Short vs Long vs Map-Enabled Pages on Drop-off Behavior

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Padapphan chuerkummun
Nawapat Thongpitaks
Pongkit Yingyongthanasan
Thanadon Bunson
Mongkolrach Wadsuntad

บทคัดย่อ

This study examines the effectiveness of a lightweight digital End-of-Life (EoL) passport, accessed via QR code, in promoting proper disposal behavior for used power banks. The growing use of portable electronic devices has intensified concerns regarding the end-of-life management of small battery-containing products, particularly because improper disposal of power banks can generate environmental hazards, safety risks, and loss of recoverable materials. Although designated collection and recycling channels are increasingly available, consumer participation in formal drop-off systems remains limited. In response, this research investigates whether the design of a QR-linked digital EoL passport can influence users’ disposal intentions and behaviors. Three interface conditions were developed and compared: a Short Page presenting concise disposal guidance, a Long Page offering more extensive information on environmental impact and recycling processes, and a Map-Enabled Page integrating location-based support for nearby drop-off points. A controlled experimental study was conducted with 30 participants, equally assigned to the three conditions. The study assessed drop-off intention, perceived convenience, information sufficiency, system usability, perceived usefulness, and actual drop-off completion. The findings indicate that the Map-Enabled Page achieved the strongest overall performance, particularly in perceived convenience, usability, and verified drop-off completion, while the Long Page yielded the highest information sufficiency scores. These results suggest that interface designs which reduce practical barriers to action may be more effective in encouraging responsible end-of-life behavior than designs that focus primarily on increasing informational depth. The study contributes to the emerging literature on sustainable human-computer interaction, digital product stewardship, and e-waste management by demonstrating the value of lightweight, action-oriented digital interventions for consumer electronics disposal.

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chuerkummun, P., Thongpitaks, N., Yingyongthanasan, P., Bunson, T., & Wadsuntad, M. (2026). Lightweight A "Lightweight" Digital End-of-Life (EoL) Passport via QR Code for Power Banks: Comparing Short vs Long vs Map-Enabled Pages on Drop-off Behavior. วารสารวิชาการกรุงเทพสุวรรณภูมิ, 1(1), 94–108. สืบค้น จาก https://so14.tci-thaijo.org/index.php/BSU/article/view/3287
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