Developing a Complete Digital Event Management System by Using Agile Model and Lean Model

Abstract

The development of the CMU Book Fair management system is implemented digitally to enhance operational efficiency in organizing the CMU Book Fair activities of the Chiang Mai University Library. The comprehensive digital system consists of six subsystems: (1) book distribution space reservation system, (2) food distribution space reservation system, (3) souvenir distribution system, (4) book procurement proposal system for the library, (5) donation label distribution system for library development funds, and (6) off-duty work time logging system. These systems support the organization and execution of the CMU Book Fair activities, covering all six main activities. The LEAN model is utilized to streamline work processes, while the Agile model is employed for system development through team collaboration in each of the six main activities, ensuring the system meets the operational requirements of the staff to the greatest extent. All six systems are interconnected, sharing data and interrelated tasks.

The results of developing the CMU Book Fair management system using a comprehensive digital approach in all six subsystems indicate that the implementation of the system using Agile and Lean methodologies allows the system to be responsive to the staff's requirements and helps reduce work processes, time, and the number of personnel involved in all six main activities. The food distribution space reservation system contributes the most to reducing work processes (by 2 steps), while the book procurement proposal system for the library cannot reduce work processes. Nevertheless, the system development successfully reduces the time required for carrying out all six main activities. The donation label distribution system for library development funds achieves the highest reduction in time (80%), while the food distribution space reservation system achieves the lowest reduction in time (25%).