Enhancement of Library Services Through the Development of KU Library LIFF Application

Abstract

Many of the services offered by the Kasetsart University library make this a difficult task for patrons to utilize the services. Through the development of a KU Library LIFF application, the patron of Kasetsart University can access library services more conveniently. This allows patrons to access the library, search the library’s catalog, check out and renew books, and even receive notifications. That makes it easier for patrons to access and use library services. Using LIFF, a web technology platform provided by LINE, it is integrated with library back-end applications developed using HTML, PHP and MySQL. In accordance with the results of the satisfaction survey, the library has received positive feedback from patrons about the convenience of the application. According to the survey results, the overall satisfaction rate is 4.85 of 5