Development of Sustainable Supply Store Management Efficiency A Case Study of a Private University

Abstract

          This research aimed to 1) analyze factors affecting supply store management efficiency at a private university, 2) study problems and obstacles in the receiving, storage, and distribution processes within a private university's supply store, and 3) propose guidelines for developing an efficient supply store management system that aligns with a private university's needs. Using mixed methodology, the study comprised quantitative research with 437 samples and qualitative research through in-depth interviews with 15 key informants. The findings revealed that the current supply store management system operates at a high efficiency level (mean 3.93), with the receiving-distribution process showing highest efficiency (mean 4.15), followed by monitoring and inspection systems (mean 3.92), and personnel development (mean 3.85). However, significant challenges were identified, including limitations in the tracking system, shortage of expert personnel, and insufficient budget. Hypothesis testing showed that supply store management processes, operational resources, and work support systems all had statistically significant positive correlations with operational efficiency and system sustainability (r = 0.645-0.725), with supply store management processes having the strongest influence on operational efficiency. Research recommendations include implementing RFID technology and real-time systems for supply tracking, continuous personnel development, and improving management systems for sustainability. These research findings can serve as guidelines for developing supply store management systems in other educational institutions with similar contexts.