Case Management for Advocate in Social Welfare of Thailand

Abstract

A systematic model and process to social welfare practice with individuals and families involves engagement, assessment, intervention, evaluation, and termination. Although such an approach provides a structure for working with individuals and families, facilitating a planned change is not always straightforward, simple, or without complications. Working with client systems whose lives may be steeped in crises, unexpected twists and turns, and external pressure requires social workers to be flexible, creative, and patient. Social workers must be willing to renegotiate or delay plans for interventions and to mobilize or develop new resources and supports in order to respond to unanticipated circumstances. Typically, the change process is a fluid one that may require returning to previous steps.