Factors affecting the decision to use the Microsoft Teams Application Case study of students of the University of the Thai Chamber of Commerce

Abstract

The purposes of this research are 1) To study the characteristics of the adoption of the technology to use the Application Microsoft Teams, a case study of the University of the Thai Chamber of Commerce, 2) To study the decision factors to use the Application Microsoft Teams, a case study of the University of the Thai Chamber of Commerce, And 3) To study the factors affecting Deciding to use the Microsoft Teams application, a case study of the University of the Thai Chamber of Commerce. It is a quantitative form of research. using electronic questionnaires through Google Form to collect data from personnel and students of the University of the Thai Chamber of Commerce who have used the Microsoft Teams application at least 1 time within the past 12 months, totaling 391 people. Using statistics. Data analysis includes frequency, percentage, mean, standard deviation. And multiple regression analysis. The results of the research found that 1) Characteristics of the decision to use the Application Microsoft Teams, a case study of the University of the Thai Chamber of Commerce Overall it is at a high level. 2) The decision factor for using the Microsoft Teams application, a case study of the University of the Thai Chamber of Commerce, is awareness of problems or needs (Problem or Need Recognition). Users have the intention to use Microsoft Teams. And 3) the factor of perception of ease of use. Perceived Ease of Use, Perceived Usefulness, and Actual System Use affect the decision to use the Microsoft Teams application in the University of the Thai Chamber of Commerce. With statistical significance at the 0.05 level.